Contact & Info

ABOUT US:
All of our products are handcrafted in North Hollywood, CA :) Please help us grow by following us on social media @RomanRustics

PROCESSING TIME:
In addition to standard shipping, please allow 2 business days for processing time.

RETURNS:
We gladly accept returns, exchanges, and cancellations. Our policy lasts 30 days from purchase date. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Cancellations must be requested before the item has shipped. Exchanges are subject to additional shipping charges. To complete your return, we require a receipt or proof of purchase with the original order number. Buyers are responsible for return shipping costs. Please provide tracking information to guarantee delivery. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

INTL. CUSTOMS & IMPORT TAXES:
International buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

CUSTOM FURNITURE INQUIRIES:
At this time, custom furniture orders are only available for local delivery in Los Angeles area. Use email address below to inquire.

CONTACT INFO:
Email: RomanRustics@Gmail.com
Phone: (805) 751-6131